Order Processing & Shipping Times
Thank you for choosing our products! All our cycling gear is made-to-order with the utmost care and attention to detail. Please allow up to 5 business days for your customized order to be processed before it's shipped. Once shipped, your order generally arrives within 10 days. We offer free shipping on all orders, so you can focus on gearing up for your next ride. You may track the progress of your order on this website by entering the tracking number provided to you on your order page.
Customs & Import Duties
While we strive to make your buying experience as seamless as possible, please note that all customs duty and import taxes (if applicable) are the buyer's responsibility. To minimize your tax burden, we mark down the value of all our shipments.
We're proud to ship our products to most countries around the world. If you find that your country is not listed in our shipping zone, please get in touch with us. We'll do our best to accommodate your request and find a way to ship to your location.
Returns & Refunds
Your satisfaction is our top priority. If you're not entirely pleased with your purchase, items may be returned within 14 days of receipt. However, the cost of return shipping is the buyer's responsibility. To initiate a return, please contact us before sending any items back.